Last updated: September 2026
All products sold on AltLLC are digital guides provided in electronic format (PDFs).
Because digital products are delivered immediately upon purchase, access to the downloadable file is granted as soon as payment processing is complete.
We want you to be completely satisfied with your purchase.
If you are unhappy with your digital guide for any reason, you are eligible for a full refund within 7 days of your original purchase date, no questions asked.
To request a refund, please contact us at altllc.tips@gmail.com with your order details or initiate a request directly through your Whop account customer portal.
Once approved, refunds are processed back to your original payment method.
If you experience any issues with your order, billing, or file access, please reach out to us at altllc.tips@gmail.com before filing a dispute or chargeback with your bank or credit card provider.
We are happy to help resolve any billing issues directly and quickly.
Our store checkout, file hosting, and customer access are facilitated via Whop.
If you have trouble accessing your purchased files within your Whop dashboard, please email us so we can assist with re-issuing your digital guide access.
For any questions concerning refunds or product assistance, reach out to us:
SM Product Holdings LLC
Email: altllc.tips@gmail.com
Website: altllc.app